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AI chatbot for online shops and ecommerce
People buying online always have a question before they pay: shipping, returns, size. If they can’t find the answer, they close the tab. Interlyo answers straight away by reading your pages and takes the customer to the right product.
What your customers ask
- Do you ship to Switzerland?
- How do I return an item?
- Do you have it in size 44?
- Can I pay in instalments?
A typical conversation
What Interlyo does
Shipping, returns and payments
It answers from your pages, without inventing terms you never wrote.
Link on the product
When it mentions a product, it puts the link on its name.
Where questions come from
In the panel you see which page the customer had a doubt on.
Customers from abroad
It answers in their language.
How to set it up
- Plan
- Standard or Pro, depending on your shop’s traffic.
- Tone and content
- Friendly tone. Exclude the pages the bot doesn’t need, such as filters and archives.
Frequently asked questions
Does it work with Shopify and WooCommerce?
Yes, with any platform: the code is a single tag. You’ll find the guides on the Integrations page.
Does it know the status of my order?
No: it reads public pages and isn’t connected to your order management system. It can explain how to track a shipment, if the procedure is on your site.
What if I have thousands of products?
Pro goes up to 1,000 pages and Business to 2,000. It’s worth excluding filters and variants, which often repeat the same information.
Other industries
All industriesTry it on your website
Free trial with every feature, bookings included. No credit card.