An assistant that knows your manual, inside your app
You don’t need a website to read: upload a file with your manual, FAQs or procedures, and the guide answers from there. Put it in a web app, a dashboard, an online manual or a mobile app.
Where it’s used
Anywhere your users need an answer and there’s no website to read.
Inside business software
Contextual help for people who use your software every day, without opening a PDF manual.
In a customer dashboard
It answers questions about the features and procedures of the private area.
In an online manual
Instead of keyword search, an answer in plain language.
In a mobile app
On iOS and Android, through the API or inside a WebView.
How to set it up
From the panel, by adding a new assistant of the “Web app” or “App only” type.
- 1
Create the guide
You just give it a name: there’s no domain to enter and no website to read.
- 2
Upload the manual
A .md or .txt file of up to about 500,000 characters: instructions, FAQs, procedures. To update it, upload the new version.
- 3
Choose the look
The bubble can show the avatar or a question mark in your colour: handy as a “help” button inside a dashboard.
- 4
Add it to your app
Copy the code ready for your environment and paste it where you need it.
Code for every environment
In the panel you’ll find code ready for each environment, with your key. It’s always the same guide: only the form of the code changes.
Web apps and dashboards
The same tag as for websites, pasted into your application’s layout.
React and Vue
A ready-made example for component-based applications.
API
Examples in cURL, JavaScript, Python, Swift and Kotlin: the app sends the question and shows the answer.
WebView
In a native app you can also show the guide inside a WebView.
Just the file, or pages too
Normally the guide answers only from the file you upload. If you connect pages to it as well, you choose the order: file first, pages first, or only one of the two.
Have a website and an app?
They’re managed as two separate assistants: one for the website, which learns from the pages, and a guide for the app, which learns from the file. Two codes, each with its own look and source, in the same account.
We use it too
The Interlyo panel has a guide trained on our manual: it answers customers while they set up their assistant.
What it costs
See pricingEach question
Same as the chat: €0.05 for each question and its answer, or within your subscription allowance.
Uploading the manual
Free, every time you update it too.
No fixed fee
The guide has no fixed costs: you only pay for the questions it gets.
Questions about the AI guide
FAQWhat format does the file need to be?
A .md or .txt text file, up to about 500,000 characters. Markdown helps: headings and sections make the answers more precise.
Does the manual stay private?
Yes. The file is never published: the guide only uses it to answer, and the data stays on servers in the European Union.
Can it carry out actions in my app?
No: it reads and answers. It isn’t connected to your data or your systems, and that’s a deliberate security choice.
Can I see what users ask?
Yes, in the panel, just like website chats. It’s the quickest way to see which parts of your software need better explanations.
Does it answer in other languages?
Yes: it answers in the language of whoever is writing, even if the manual is in English only.
Can I use bookings in the guide?
No: bookings are available for website assistants.
Put a guide in your software
Sign up free, upload your manual and test the answers before adding it to your app.