What website visitors really ask, how they ask it and what we can learn from every conversation with an AI assistant.
More and more people ask an AI assistant for advice instead of searching on Google. But if your website blocks their crawlers, to them you don’t exist. And often you weren’t the one who decided to block them.
Read the articleA couple books online and ends up at the table for six. An hour later a group of six can’t get a table. The problem isn’t the booking: it’s how the table is assigned.
Read the articleFour questions, one single request approached step by step. Why the security of a conversational assistant is measured by what it can do, not just by how it says no.
Read the articleA single conversation, received this week, shows how badly many online catalogues are organised. And how to fix them without rebuilding the website.
Read the articleEvery conversation with your chatbot is free market research. Start collecting them today.
